Last Updated: September 24, 2025
At Naaima Travels, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our website, www.naaimatravels.com, or our hotel booking, air ticket, and car rental services.
1. Information We Collect
- Personal Information: Name, email, phone number, billing details, and travel preferences (e.g., travel dates, destinations).
- Payment Information: Credit/debit card details or other payment data, processed securely via third-party providers.
- Non-Personal Information: IP address, browser type, device details, and website usage data collected via cookies or analytics tools.
2. How We Collect Information
- Directly: When you book services, create an account, or contact us.
- Automatically: Through cookies and tracking technologies.
- Third Parties: From partners like hotels, airlines, or payment processors.
3. How We Use Your Information
- Process bookings and payments.
- Communicate about reservations and provide customer support.
- Personalize your experience with tailored travel recommendations.
- Improve our services through usage analysis.
- Send marketing communications (with your consent, where required).
- Comply with legal obligations.
4. How We Share Your Information
We do not sell your data. We may share it with:
- Service Providers: Hotels, airlines, or car rental companies to fulfill bookings.
- Payment Processors: For secure transaction processing.
- Analytics/Marketing Partners: To analyze usage or deliver ads (with consent).
- Legal Authorities: When required by law.
5. Cookies and Tracking
We use cookies to enhance your experience and analyze site performance. Manage preferences via your browser or our cookie consent tool.
6. Data Security
We use encryption and secure servers to protect your data, but no online transmission is fully secure.
7. Your Rights
You may:
- Access or correct your data.
- Request deletion of your information.
- Opt out of marketing or restrict data use.
Contact us at privacy@naaimatravels.com to exercise these rights.
8. International Data Transfers
Your data may be processed in countries with different privacy laws, with appropriate safeguards in place.
9. Data Retention
We keep your data only as long as needed for our services or legal requirements (e.g., up to 7 years for tax purposes).
10. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this policy and will post changes on our website with the revised “Last Updated” date.
12. Contact Us
For questions, contact:
Naaima Travels
Email: info@naaimatravels.com
Address: Al Shohda district near Hajj Street Makkah
Phone: +966544212606
By using our services, you agree to this Privacy Policy.